Product Support

We stand behind every product we make. If you are not satisfied with your purchase, we are here to help.

If you require a replacement immediately, please contact the store you purchased the product from. For additional support, complete the form below to contact our support team. We strive to respond to all consumer support requests within two business days.

All replacements are at Green Dot Labs’ discretion. Submissions completed within 14 days with proof of purchase may be eligible to be replaced with an item of equal value. Cartridges may be eligible for replacement after 14 days.