Frequently Asked Questions

Where can I buy GDL products?

Green Dot Labs products are sold exclusively at licensed medical and adult-use dispensaries in Colorado. Check out our Find Our Products page for daily updates on our latest drops.

Do you ship your products?

Green Dot Labs does not sell cannabis products directly to consumers and does not ship cannabis products to individuals or businesses anywhere, for any reason.

Where can I buy Green Dot Labs batteries, shirts, and other swag?

Visit our Merch Store to buy Green Dot Labs swag and have it shipped to your door anywhere in the US. We do not sell cannabis products online. Please note that batteries require special handling and require extra time for shipping.

Do you vape cartridges contain additives?

The product inside our tested carts is pure live resin with zero additives or cutting agents. That means that our carts contain absolutely no cutting agents, diluents, distillate, CO2 oil, fake or fractionally distilled terpenes, or other ingredients commonly found in cartridges.

Where can I get help with operating my Green Dot Labs Live Resin Cartridge or battery?

Our cartridge failure rate is extremely low, and we have found that most issues require only a basic adjustment. Start by tightening the hardware components of your cartridge and screwing it into the battery tightly to ensure a good connection. If you still require assistance, email marketing@greendotlabs.com with a detailed description of your issue. Someone from our team will be in touch to assist you and ensure that you are fully satisfied with your purchase.

I'm experiencing an issue with a Green Dot Labs product. How can I get assistance?

We stand behind every product we make and want to make sure you are fully satisfied with your purchase. Please contact customersvc@greendotlabs.com with a detailed description of your issue and someone from our team will be in touch as soon as possible.

How do I apply to work for Green Dot Labs?

We’re growing fast and often have multiple positions open. At this time, applicants must be Colorado residents with a current, valid MED Occupational badge to qualify for employment at GDL. To be considered, email your resume and a copy of your badge to careers@greendotlabs.com with any particular position or area of interest in the subject line. Our team will review your resume and follow up if you qualify for any open positions.

How can I learn more about carrying Green Dot Labs products in my store?

Green Dot Labs currently offers wholesale cannabis products to licensed medical and adult-use dispensaries in the state of Colorado. Buyers for licensed dispensaries in Colorado should contact info@greendotlabs.com to learn about becoming a GDL retail partner. Please provide your store’s license number and name, and your preferred method of contact for follow up from our sales team.

I'm a licensed cultivator in Colorado. Does Green Dot Labs offer extraction services for my material?

GDL offers the same industry-leading extraction services that we utilize for our own concentrate lines to licensed Colorado cultivators with an associated medical or adult-use infused product or retail license. To learn more about our White Label processing services, email info@greendotlabs.com and provide your license number(s), name, and preferred method of contact for follow up from our sales team.

How does cannabis go from a plant to a concentrate?

Looking for something else?

Feel free to email us with any other questions.

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